inspire2coach recognises that social media and networking websites have become a regular part of everyday life and that many people enjoy membership of sites such as Facebook and Twitter. However, we are also aware that these sites can become a negative forum for unprofessional representation of the company, complaining or gossiping, and care must be taken not to breach our confidentiality policy or offend anyone when using these services.
This policy covers the use of social media relating to the following companies and organisations which are either managed by or are partners of inspire2coach:
- inspire2coach limited
- Inspiring Community Tennis
- The Shrewsbury Club
- The University of Warwick Tennis Centre
- Our partner clubs and places to play
The following policy has been designed to give coaches and others working for inspire2coach clear guidelines on what we expect of you when accessing these sites. This policy covers the basics, and there will inevitably be aspects not covered. Where no guidelines exist, you should use your professional judgment and take the most prudent action possible. If in any doubt, consult with your line manager or supervisor if you are uncertain.
Guidance for Personal Use
If you have your own personal profile on a social media website, you should make sure that others cannot access any content, media or information from that profile that (a) you are not happy them to have access to; and (b) which would undermine your position as a professional, trusted and responsible person.
As a basic rule, if you are not happy for others you work with to see particular comments, media or information simply do not post it in a public forum online.
When using social media sites, you should consider the following:
- changing the privacy settings on your profile so that only people you have accepted as friends can see your content
- reviewing who is on your ‘friends list’ on your personal profile.
- Ensuring information published on the Internet complies with inspire2coach confidentiality and data protection policies.
- Breach of confidentiality will result in disciplinary action and may result in termination of your agreement
- Careful and professional use of language. Under no circumstances should swearing, inciteful, racial or homophobic language be used in any comment made by a member of the inspire2coach team on any social networking site. Please also understand that participation in any threads on the pages of others which may be seen to be unprofessional, inciteful, racial or homophobic may also be seen as a breach of this policy.
- Ensuring you are always respectful towards:
- The Shrewsbury Club
- Other members of the inspire2coach and Shrewsbury Club teams
- Clients, players and parents of inspire2coach and other organisations
- Agencies, sponsors and partners of inspire2coach
- The ethos and ethics of the game of tennis
You should be aware that any disrespectful comments to the above might be seen as libel or misconduct and could result in disciplinary action or termination of your agreement.
The following guidelines should also be followed:
- Shrewsbury Club and inspire2coach logos and trademarks may not be used without agreement with your line manager.
- At all times, in or out of working hours, you are an ambassador for inspire2coach. Be aware that your actions captured via images, posts or comments online can reflect on the company and its reputation
Use of Official Accounts
inspire2coach and its Social Enterprise partner Inspiring Community Tennis operate a number of accounts on social media websites for the promotion of activities and events, and as a way of communicating with customers. The following outlines the limits of their use.
- Only authorised staff may use these accounts to post online and access to the account should be strictly limited.
- All information published on the Internet must comply with inspire2coach confidentiality, data protection, child protection, safeguarding and equity and diversity policies.
- Parents or children must not be referenced online without their express consent. This includes all photos, videos and other media.
- Copyright laws must be respected, with references or sources cited appropriately.
- You must know about and understand the new guidelines on data protection (GDPR), what they mean for you and the way in which you store and use the personal information of others
- Any team member who becomes aware of social networking activity that would be deemed distasteful should make their manager aware as soon as possible, ensuring that it is removed as soon as possible.
All staff using official accounts must adhere to the above guidelines; breech of this policy may result in disciplinary action or termination of your agreement.
Oops! We could not locate your form.