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4 Tips for Building a Positive Relationship With Tennis Parents
Mark Tennant explains 4 tips that you can easily put in place to build a positive relationship with tennis parents.
Last week a coach in Italy asked us to prepare a short video on building strong working relationships with tennis parents. We’re really passionate about this topic and we’ve done several articles related to it (links below), so we got right on it.
So, this video was prepared for Marco Magro at http://www.giocareatennis.it and we’re sharing it with our members. As an added bonus, we’ve created a planner to help you record how well you score on each tip and what you can do to improve to a 10/10. Get the planner now.
Here are 4 tips from Mark Tennant that you can think about and put in place for the future.
Key Take-aways for Coaches
Remember that parents are customers – There’s no business in the world that can survive without customers. Tennis parents are our customers and we must act is a professional way.
Let parents know how their children are progressing – Many tennis parents don’t know too much about tennis but, parents love to know how their kids are getting on. You can really help parents out by providing them with reports.
Build connections and relationships with parents – Any successful business needs to build a relationship with customers. Welcome parents and try to make yourself available to speak with them. Perhaps a more formal parents evening or set up one-to-one chats. Find a way that works for you and works for parents.
Educate parents and children with the criteria that is needed to progress to the next level – Junior tennis is broken up into different stages. In the UK that’s red ball, then orange ball, then green – but that doesn’t correspond completely to the age of children. Put in place some criteria to help children and parents understand what they need to achieve to progress to the next level. Understanding this will help to reduce parents frustration because they will understand what their children need to do.
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